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Export and Re-upload

A quick way to preserve formatting and clear any incompatible hidden code in your file.

Sean avatar
Written by Sean
Updated over a week ago

This method will clear out any incompatible formatting code hidden from view in your document, keep your italic, bold, and header formatting in place, and provide you with a clean working copy to use in AutoCrit.

1. To do this, click the export option under the save icon here, then click Export (.docx) at the top:

Screenshot of where to find the Export option (step 1) and then where to click to export your file as a .docx Word document (Step 2)

2. Then, return to your Projects area by clicking the AutoCrit icon here.

Screenshot of where to click to exit the editor and go back to your Projects area in AutoCrit.

​3. In your Projects Dashboard, click the Upload option here to upload the same file you exported.

Screenshot of the Projects area in AutoCrit showing you where to click to upload a file.

4. Follow the instructions on this pop-up to add your file again.

Screenshot of the pop-up that shows when you click to upload a file. The options contain dragging and dropping your file into the box to upload or clicking the box to open a file picker tool to select files from your device to upload.


The reuploaded version of your file should perform better because it will have cleared out any incompatible formatting while leaving all AutoCrit-compatible formatting in place.


Please let us know if this does not fix the issue by messaging us in the support bubble in the bottom right corner of your screen on any AutoCrit page, or by emailing us at [email protected].

We're always happy to help!

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